OUTSOURCED NETWORK MONITORING: WEEK-ONE CHECKLIST | ITcare

Outsourced network monitoring checks for ISP, data center, hosting, and WISP networks

OUTSOURCED NETWORK MONITORING: WEEK-ONE CHECKLIST | ITcare A network that has been stable for three years is not one we trust yet. Stable often just means nobody has touched the part that is quietly broken.  When we take over monitoring for a new ISP, data center, hosting provider, or WISP, the first week is not […]

ITCARE PARTNERS WITH CORERO NETWORK SECURITY FOR DDOS PROTECTION

Corero Network Security

ITCARE PARTNERS WITH CORERO NETWORK SECURITY FOR DDOS PROTECTION DDoS protection is not one product. It is the right mix for the network in front of you, deployed properly and kept running.  This week ITcare became a partner of Corero Network Security, a premium-tier DDoS detection and mitigation platform. SmartWall ONE is always on and […]

ITCARE IS NOW AN OFFICIAL NETBOX LABS PARTNER

netbox partner

ITCARE IS NOW AN OFFICIAL NETBOX LABS PARTNER We are glad to share that ITcare is now an official partner of NetBox Labs, the company behind the NetBox Labs platform, one of the most widely used platforms for network source of truth and infrastructure automation. Over the past years our team has delivered multiple projects […]

NEXT GENERATION NETWORK EQUIPMENT DELIVERED

NEXT GENERATION NETWORK EQUIPMENT DELIVERED

NEXT GENERATION NETWORK EQUIPMENT DELIVERED One more happy client and another important project in progress. We were pleased to deliver a new batch of next generation Juniper Networks equipment, ready for the next stage: configuration, integration, and production deployment. The delivery includes Juniper MX304 next generation routers, together with high performance interfaces and optical modules, […]

SUCCESSFUL COMPLETION OF OUR ANNUAL ISO AUDIT

ITcare ISO 27001:2022 certified, IAF registry

SUCCESSFUL COMPLETION OF OUR ANNUAL ISO AUDIT Over the past weeks, we successfully completed our annual internal ISO audit, an important milestone in our continuous effort to maintain high standards of quality, efficiency, and compliance. As part of this yearly verification process, our team presented the updated documentation and current activity records, ensuring that all […]

BUILT FOR CONNECTIVITY PROVIDERS. NOT GENERIC IT.

BUILT FOR CONNECTIVITY PROVIDERS. NOT GENERIC IT.

BUILT FOR CONNECTIVITY PROVIDERS. NOT GENERIC IT. We built ITcare for connectivity providers. Not general IT. Not a help desk with network awareness. Engineers who live in this space. 2 things our clients come back to most: 👉 24/7 NOC – L1, L2, and L3 coverage. Cisco, Juniper, AWS, and Kubernetes certified. Real-time anomaly detection, incident […]

NETWORK AUTOMATION SKILLS ARE UNEVEN ACROSS THE INDUSTRY

NETWORK AUTOMATION SKILLS ARE UNEVEN ACROSS THE INDUSTRY

NETWORK AUTOMATION SKILLS ARE UNEVEN ACROSS THE INDUSTRY Network automation is often presented as the next step for every infrastructure team. The idea is simple. Reduce manual work, improve consistency, and scale operations more easily. But in practice, many networks are not ready for automation. The challenge is not the tools. The challenge is the […]

WHY PERFECTLY REDUNDANT NETWORKS STILL FAIL

WHY PERFECTLY REDUNDANT NETWORKS STILL FAIL

WHY PERFECTLY REDUNDANT NETWORKS STILL FAIL During a recent engagement, a customer confidently described their network as highly redundant. Internally, everything looked clean. Multiple exit points were in place. Upstream connectivity was protected by redundant paths and redundant BGP sessions. On paper, the design appeared solid.  However, reality under failure conditions told a different story.  A common […]

ENGINEERS ARE NOT SLOW THEY ARE INTERRUPTED

ENGINEERS ARE NOT SLOW THEY ARE INTERRUPTED

ENGINEERS ARE NOT SLOW THEY ARE INTERRUPTED Many teams believe their optimization projects are moving slowly because of complexity or lack of resources. In reality, the biggest issue is often interruption. Engineers start working on routing improvements, capacity planning, or automation, and then a new alert appears. Work stops, attention shifts, and momentum is lost.  This pattern […]

CUSTOMERS WANT NOC TO PROVIDE CONTEXT, NOT JUST ALERTS

CUSTOMERS WANT NOC TO PROVIDE CONTEXT, NOT JUST ALERTS

CUSTOMERS WANT NOC TO PROVIDE CONTEXT, NOT JUST ALERTS Many teams start their day by reviewing what happened overnight in their network. In some environments they receive a long list of alerts or screenshots from monitoring systems. This shows activity, but it does not show meaning. Raw alerts without explanation force engineers to spend time […]