MEET MIHAI TURCAN – NOC ENGINEER AT ITCARE
We’re continuing our ITcare team interview series, sharing insights from our colleagues. Today, we’re joined by Țurcan Mihai, a NOC engineer who joined 5 months ago. He shares his onboarding experience, what motivated him to join, and how he sees his professional growth.
Mihai is a great example of curiosity and dedication to complex projects. His story reflects how our culture of support and mentorship helps new team members grow from day one.
▪️How did you hear about ITcare and what made you apply for a role in the NOC team?
🔹I heard about ITcare through LinkedIn and decided to apply for the NOC team because I wanted to work with a group of seasoned engineers.
▪️As a relatively new team member, what was your first impression of the company and your colleagues?
🔹The team is friendly and always ready to give you the support you need to grow.
▪️How were you welcomed during your first weeks? Did you feel supported by more experienced teammates?
🔹I was warmly welcomed, and my teammates always explained every nuance whenever I had questions.
▪️What have you enjoyed the most so far in your role?
🔹What I like most about my role is having the opportunity to work with a variety of networks.
▪️Have you encountered any challenges or unexpected situations in your first months? How did you overcome them?
🔹I didn’t encounter any difficult situations because, during the onboarding period, I always had a mentor to help me.
▪️Do you see this experience as a new chapter in your professional career? In what way?
🔹Yes, absolutely. This role will help me grow as a network administrator and build the expertise needed to tackle a variety of real-world scenarios.
▪️Have you felt supported in your learning and professional development? Did you have access to the resources you needed?
🔹I consistently receive the support I need for learning and professional development. Resources are always available; if I require anything additional, I simply ask and it’s provided.
▪️Is there anything you would improve or change in the onboarding process for new colleagues?
🔹No. From my point of view, the onboarding process is well-structured. I received all the support I needed from day one, and the materials and guidance provided by more experienced colleagues made the transition very smooth. Everything was clear, organized, and efficient.
▪️Looking back, do you feel you made the right choice joining ITcare? Would you recommend the company to other engineers? Why?
🔹Yes to both questions. ITcare is a rapidly growing company where I’ve gained extensive hands-on networking experience, and I consistently receive guidance from more seasoned engineers.
▪️What would you like to learn or achieve in the next 6–12 months as part of the NOC team?
🔹In the near future, I want to deepen my understanding of the configuration syntax for various types of network equipment and gain hands-on experience with MPLS, EVPN, and VXLAN deployments.
