SUCCESS STORY – DAVIAN C. LITCHMORE, DIRECTOR OF NETWORK OPERATIONS AT ANDRENA
Continuing our work behind the scenes, we recently sat down with Davian C. Litchmore, Director of Network Operations at Andrena, to talk about how ITcare became a trusted partner in their network operations journey.
In Part 1 of the interview, Davian C. Litchmore shares:
– What Andrena does and where they operate
– How ITcare delivered a cost-effective solution with around-the-clock access to skilled engineers
– And how we stood out during the evaluation process as the right-fit partner for their team
Whether you’re scaling network operations or looking to extend your support coverage without compromising on expertise – this is a must-watch.
And this is just the beginning.
In upcoming parts, Davian C. Litchmore dives deeper into:
– The network challenges that used to keep him up at night
– How ITcare truly stood out from other providers
– The seamless integration with Andrena’s internal team
– Tangible gains in uptime, mean-time-to-repair, and engineer focus
– And what it really feels like to have proactive, 3 a.m. support that just works
We’re truly grateful to the Andrena team for their collaboration and professionalism throughout our partnership.
Watch Part 1 now – and stay tuned for more.
